Penalty Services offers an Independent Appeals Service. Because Penalty Fares are the reverse of the standard “Innocent until proven guilty” justice system, a way of making appeals against penalty notices must be available to people that have received notices. All appeals are assessed using an approved code of practice and anyone wishing to appeal must do so within 21 days beginning the day after receiving a Penalty Fare Notice and must include all relevant information needed for assessing their appeal.


Penalty Services operates with: